If you are not satisfied with your purchase and would like to return product, items must be shipped/postmarked within 14 days of receipt for exchange or a full refund.
Returns are subject to an $8 restocking fee for all U.S. domestic orders, this charge will be deducted from your refund total. International orders may be returned using any method of your choice, at your expense. We recommend using a trackable and insured service.
Items must be returned in their original condition with tags intact. We reserve the right to refuse any returned item that does not meet our return policies.
Merchandise that is marked-down or purchased via promotional code are eligible for store credit only. Discount codes cannot be combined with other codes and promotions. Beauty, body, fragrance, lighters, swimwear or lingerie are final sale. No exchanges or returns will be accepted for final sale items.
Pre-order items are eligible for store credit only. All items are thoroughly inspected prior to shipment, should you receive a product that is damaged or defective please contact us within 5 days of receiving your order.
Exchanges/Refunds are processed within 7 days after we receive the merchandise. You will receive a confirmation by email when your exchanges/refunds are processed. Please e-mail firstname.lastname@example.org to begin the return process stating your order number in the subject line.
Please note that we are not responsible for items damaged in transit.
- UPS SurePost – Not Insured
- All other UPS - Insured up to $100
- USPS Priority - Insured up to $50
- USPS Media Mail - Not Insured
- USPS First Class - Not Insured
- USPS International First Class - Not Insured
- USPS International Priority - Insured up to $200
International shipments may be subject to customs fees.
This is not something we are responsible for collecting or paying.
Customs fees are the sole responsibility of the purchaser and will vary by country & product value. We have no control over if you are charged or how much will be due.
Any other inquiries, please contact email@example.com